Shipping & Returns

Shipping

We process all orders within 1–2 business days. Standard delivery takes 4–8 business days. You'll receive a tracking number by email as soon as your order ships.

• Free shipping on all orders over $65
• Standard shipping — $4.99 on orders under $65
• Express shipping — available at checkout

Where We Ship

We currently ship to the United States and European Union.

Returns

We offer a 30-day money-back guarantee on all products. If you're not satisfied for any reason, contact us within 30 days of delivery and we'll arrange a full refund.

How to Return

1. Email us at mechai@noroaa.com with your order number
2. We'll send you a prepaid return label
3. Drop your package at any post office
4. Refund processed within 5 business days of receiving your return

Damaged or Wrong Items

If your order arrives damaged or incorrect, email us within 7 days with a photo and we'll send a replacement immediately at no cost.